How hosts can help international guests order food

## At a glance

• The ordering process can be harder for international guests than choosing a dish.
• Delivery apps can present barriers in registration, phone verification and payment.
• A host can help by giving accurate accommodation information.
• Explain where a delivery rider can reach and where the guest should collect the order.
• Avoid instructions that ask guests to give a rider the building entrance code.

Learn more

Plenty to eat, but ordering is difficult

Food is a major pleasure of a Korean trip, yet restaurants and delivery create fresh barriers. Menus without photos, Korean kiosks, phone verification, address entry and payment are familiar locally but new steps for a visitor.

Where do guests get stuck?

At restaurants, conditions such as a two-person minimum order, spice levels and allergies can be harder to explain than dish names. A kiosk may offer another language without translating all options, and overseas-card acceptance varies.

Delivery adds registration, a Korean phone number, address search, payment and building access. Telling guests that a particular app always works for international visitors can create problems when they try it.

What hosts can prepare

A copyable delivery address

Provide the accurate Korean address so guests do not have to retype it. Keep the exact address in booked-guest guidance.

An agreed pickup point

Explain a usable spot: outside the shared entrance, in a ground-floor lobby or at a specific point outside. Avoid telling guests to share the entrance code with riders.

Apps as optional references

Registration and overseas-card conditions change. If you mention an app, add a brief reminder to check its registration conditions.

Restaurants that are easy to order from

Lead with places offering English or photo menus or single-person orders, rather than popularity alone.

Wording you can adapt

For food delivery
Address: (Korean address) — tap to copy.
Enter “302” in the unit/address-detail field.
Riders cannot enter the building. Write “Please leave at the 1F entrance” in the request field. When the arrival notification comes, go downstairs to collect your order.

In stayV Host

Use an FAQ or quick-information card for the delivery address and collection instructions. Keep the address visible only to booked guests. Guests place, pay for and cancel orders in their chosen delivery app.