How to use stayV Host · EP. 02

Find your way around the dashboard

At a glance

Check your property status, edit information and open the guest guide from the dashboard. Learn the difference between the guest link, Guide Code and door-lock code.

Host checking today’s to-do list at the accommodation in the morning · AI illustration for explanation
As you start your day, start by looking at what you need to check now. · AI-generated editorial illustration

The dashboard is the first screen you see after logging in. You do not need to understand every number and button at once. Start by finding your property’s status, where to edit it, and how to open its guest guide.

The screenshots come from the operating Seoul Ongi Hanok account. Editing is demonstrated with the Seoul Ongi Hanok · Practice guide draft. The items shown may vary with your number of properties, plan and reservations.

At a glance

  • Check whether the property card says Draft, Published or Private.
  • Open the property editor to make changes, then save them.
  • Work through today’s tasks, starting with information guests will need soon.
  • For published properties, open the guest guide or copy its link from the card.
  • The guest link, stayV Guide Code and door-lock code serve different purposes.

Learn more

1. Find your property and its status

Check the property name on the dashboard. If you manage several properties, use both the name and photo to select the one you want. This is especially helpful when several rooms share a building.

The status tells you whether guests can currently open the guide.

  • Draft: You are still preparing the content. Guests cannot view it yet.
  • Published: You can send the link to guests. The card button may also show “Live.”
  • Private: Publication is temporarily paused.

If you cannot find a property, check whether the status filter is hiding it. Change the filter to All to see it again.

Seoul Ongi Hanok's dashboard accommodation card and public status, public edit and page open buttons
You can check the public status on your accommodation card and go to Edit Public or Open Page. View larger screen ↗

2. Open the property editor to make changes

To change a check-out time, for example, open that property’s editor. If you cannot find the button on the dashboard, select the same property under Property management at the top.

Seoul Ongi Hanok How to Use Practice Draft's edit menu and basic information input area
This is a new practice draft. Select what you want to write from the left menu and check the results with the preview at the top. View larger screen ↗

In the editor, change the time under Stay information on the left, then select Save on that screen. Returning to the dashboard without saving will leave the old information in place.

Edit the introduction in Basic, images in Photos, and boiler or air-conditioner instructions in Amenities. If you are unsure which menu to use, see Episode 3, Using the property editor.

Save and Next button at the bottom of the practice draft
This is the save button for the practice draft. Save saves the current contents, and after saving, moves to the next menu. View larger screen ↗

3. Start with the most urgent task

Select a task or preparation item to open the relevant work. A missing-photo notice takes you to photos; a publication-preparation notice means checking Publication.

Start with information guests will need soon. If someone checks in tomorrow, review the check-in time and directions. If you have taken new photos, update those first.

Some sections may be empty when you have no reservations. You do not need to create fake reservations to fill them.

4. Open the guide for a published property

When a property is Published, its card lets you open the guest guide or copy the link. Open it yourself before sending it to a guest.

Check the name and photos, then open an instruction guests are likely to need. If you wrote air-conditioner instructions, for example, check that they are easy to find in Amenities.

If no link or QR button appears, the property may still be a draft. Complete missing items in the editor’s Publication section and publish it. You do not need to create another property just because a button is missing.

Here is how the three differ.

Name What it opens Who receives it
Guest link The property’s guide page Send it to booked guests
stayV Guide Code Guidance reserved for booked guests, such as the detailed address Share it separately with booked guests
Door-lock code The actual entrance door Share it at the appropriate time for entry

If the dashboard shows a Guide Code, keep it out of screenshots you post to a blog or social media.

To manage instructions and entry information that differ by reservation, open the reservation under Reservation operations at the top. Property-wide settings and reservation-specific settings live in different menus. Decide who the information is for before editing.

6. Know what the numbers mean

The plan area’s “Active guides” count shows how many guides you currently publish and how many your plan allows. Preparation counts on a property card show how much of that property’s photos and information you have completed. These numbers describe different things.

If reservation summaries or visit analytics appear, focus on what you need. More guide visits do not necessarily mean more bookings or revenue.

For everyday work, repeat check status → edit and save → check the guest guide.

Steps to check rate plan, status, accommodation card and link in Dashboard
We've organized the items to check first on the Dashboard in order of action.

Check your progress

  • You know whether your property is Draft, Published or Private.
  • You know how to edit and save information.
  • You can explain the difference between a guest link, Guide Code and door-lock code.

Availability and things to know

The dashboard is available on all plans. Reservation summaries and visit analytics may be unavailable on some plans.

Episode 1 · Create your first property guide

Episode 3 · Using the property editor: 10 menus, saving and previewing

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